If your business has customers in the European Union (EU), the European Accessibility Act (EAA) likely impacts your organization—and enforcement is now underway. Explore our practical guide to understand your compliance obligations, and how to meet them.
The EAA mandates that many consumer products and services offered within the EU, including e-commerce, banking, and transportation, are accessible. To comply with the law, organizations must ensure that consumer-facing digital experiences—such as websites and mobile apps—related to covered products and services are usable for people with disabilities.
Regarding digital accessibility, the presumptive standard for EAA compliance is EN 301 549, the harmonized European standard.
All 27 EU Member States were obligated to incorporate the EAA into their laws by 2023 and to begin enforcement by June 2025.

Many organizations that serve consumers in EU Member States are required to comply with the EAA. The law applies directly to any organization that provides consumers with covered products and services, including the following.
Download our Complete Guide to EAA Compliance for more information about the EAA, including: