Web Accessibility Services
Netherlands

Leading EAA compliance and WCAG 2.1 solutions across all Dutch provinces.

Netherlands Web Accessibility Law & EAA Compliance FAQ

Essential guidance on European Accessibility Act implementation, Wet digitale overheid requirements, and Dutch accessibility obligations

What are the European Accessibility Act (EAA) deadlines for Netherlands businesses?

EAA takes effect June 28, 2025, requiring accessibility compliance for e-commerce platforms, banking services, e-books, computer operating systems, and ATMs. Businesses must meet EN 301 549 standards (aligned with WCAG 2.1 AA). Penalties include fines up to 4% of annual turnover.

EAA compliance guide →

How does the Wet digitale overheid affect private sector websites?

The Dutch Digital Government Act applies directly to public sector websites requiring WCAG 2.1 AA compliance. Private sector companies providing public services or government contracts must often meet similar accessibility standards. EU Digital Services Act extends requirements to large platforms.

WCAG 2.1 compliance guide →

What Dutch accessibility enforcement and penalties exist?

The Netherlands Authority for Consumers and Markets (ACM) enforces EAA compliance with fines up to €900,000 or 4% of turnover. Disability rights organizations file increasing discrimination complaints. Recent enforcement includes banking accessibility requirements and public transport digital services.

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Do Dutch banks and financial services need accessible websites?

Yes. EAA explicitly covers banking services and payment terminals. Dutch National Bank (DNB) guidance requires accessible digital banking. Financial institutions must provide alternative access methods and ensure mobile banking apps meet WCAG 2.1 AA standards including voice banking and screen reader compatibility.

Dutch financial services accessibility →

Which Dutch e-commerce businesses must comply with accessibility laws?

EAA covers online marketplaces, retail websites selling goods/services to consumers, and digital payment platforms. Bol.com, Albert Heijn, and other major retailers must comply by 2025. Small businesses under 10 employees with <€2M turnover may have exemptions for certain requirements.

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How do Dutch equality and non-discrimination laws affect digital accessibility?

The Dutch Equal Treatment Act (Algemene wet gelijke behandeling) prohibits disability discrimination in services. Netherlands Institute for Human Rights handles accessibility complaints. Recent cases include transportation apps, municipal websites, and educational platforms facing discrimination claims.

Legal compliance documentation →

What accessibility standards apply to Dutch mobile apps and IoT devices?

EAA covers mobile applications providing essential services including banking, e-commerce, and communication. Smart home devices, payment terminals, and connected services must meet accessibility requirements. Apple/Google app store guidelines increasingly align with WCAG mobile standards.

Mobile and IoT accessibility compliance →

How should Dutch businesses prepare for post-2025 accessibility requirements?

Document accessibility efforts, conduct WCAG 2.1 AA audits, train staff on disability awareness, and implement accessibility monitoring. EU AI Act will add accessibility requirements for AI systems. Proactive compliance demonstrates due diligence for legal protection and market advantages.

2025+ accessibility roadmap →

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