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Italy

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Italian Web Accessibility Law & EAA Compliance FAQ / FAQ Accessibilità Web Italia

Essential guidance on European Accessibility Act implementation, Legge Stanca requirements, and Italian digital accessibility obligations

What are the European Accessibility Act (EAA) deadlines for Italian businesses in 2025?

EAA (Atto Europeo sull'Accessibilità) takes effect June 28, 2025, requiring accessibility compliance for e-commerce, banking services, e-books, and digital products. Italian businesses must meet EN 301 549 standards (aligned with WCAG 2.1 AA). Penalties include fines up to €500,000 and product withdrawal from market.

EAA compliance guide →

Come funziona la Legge Stanca per i siti web italiani? (How does Legge Stanca work for Italian websites?)

Legge Stanca (Law 4/2004) requires Italian public sector websites to meet WCAG 2.1 AA standards. Public administrations must publish accessibility declarations, conduct annual assessments, and implement accessibility improvement plans. Non-compliance may result in administrative sanctions and commissioning.

WCAG 2.1 compliance guide →

What Italian accessibility enforcement and penalties exist for non-compliant websites?

AgID (Agenzia per l'Italia Digitale) enforces public sector accessibility. EAA violations will be enforced by regional authorities with fines up to €500,000. The Italian Competition Authority (AGCM) handles consumer protection cases. Recent enforcement includes banking accessibility requirements and municipal website audits.

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Do Italian banks and financial institutions need accessible digital services (Servizi bancari accessibili)?

Yes. EAA explicitly covers banking services and payment terminals. Banca d'Italia emphasizes digital accessibility requirements. Major Italian banks including UniCredit, Intesa Sanpaolo, and BNL must ensure mobile banking apps, online platforms, and ATMs meet WCAG 2.1 AA standards with voice banking capabilities.

Italian financial services accessibility →

Which Italian e-commerce businesses must comply with accessibility legislation?

EAA covers online marketplaces, retail websites, and digital payment platforms. Major retailers like Zalando Italia, ePRICE, and Amazon.it must comply by 2025. Small businesses under 10 employees with <€2M turnover may qualify for exemptions. Regional platforms and tourism sites face increasing requirements.

Quick EAA compliance implementation →

How do Italian disability rights laws (Leggi sulla disabilità) affect website accessibility?

The Italian Constitution (Article 3) and Law 104/1992 prohibit disability discrimination in services. Regional Garanti per la disabilità handle accessibility complaints. Recent cases involve transport apps, municipal services, and educational platforms facing discrimination claims with compensation awards up to €20,000.

Legal compliance documentation →

What accessibility standards apply to Italian mobile apps and regional government services?

EAA covers mobile applications providing essential services including banking, e-commerce, and public transport. Regional governments must meet Legge Stanca standards. Apps for Lombardy, Lazio, and Sicily regional services require WCAG 2.1 AA compliance. RAI and Mediaset streaming services must provide closed captions.

Mobile accessibility compliance →

How should Italian businesses prepare for future accessibility legislation and PNRR digital transformation requirements?

Document accessibility efforts, conduct EN 301 549 audits, train staff on accessibilità digitale best practices. EU AI Act will add accessibility requirements for AI systems. Italy's Piano Nazionale di Ripresa e Resilienza (PNRR) emphasizes digital accessibility for competitive advantages.

2025+ Italian accessibility roadmap →

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